SERVICE AND SUPPORT:
I3 Technology places extraordinary emphasis on providing ongoing support for our customers. We have both telephony and data/networking experts on staff. All of our own web, e-mail, ftp, vpn, file and print servers as well as our Voice over IP converged network and, of course, our telephone system has been designed, installed and maintained by our in-house technical staff. If a problem develops in your mission critical voice or data infrastructure, the I3 Technology Group stands ready to take ownership of that problem - and "make it go away"!

Telephone Support:
Telephone support is available Monday through Friday from 8:00 AM to 5:00 PM Central Standard Time or contact us via our CONTACT page.

24/7 Support:
We all know that unexpected emergency and system outages can occur. In the unlikely event this would happen to your technology solutions, I3 Technology Group offers 24 hours a day, 7 days a week support. All support phone calls will be transfered to a certified technician to help resolve your urgent situation. After hours and holiday responses are billed at our overtime rate.

Installation:
Complete design and implementation services tailored to the customer’s needs. Installation is available at the customer’s convenience during normal working hours or even evenings and weekends, to reduce downtime to an absolute minimum.